TJ Singleton

Software Engineer, Baptist Preacher

10 Things Non-technical Users Don't Understand About Your Software

It’s amazing how many times that I have answered support emails on these. Just this month I got a email for “#6 Concurrency”. A user was logging into multiple accounts in different tabs and confused about why stuff they were doing on one account showed up on another.

10 Things Non-technical Users Don’t Understand About Your Software.